Last updated: [Insert Date]
Introduction
This Privacy Policy explains how SoundCheck (“we”, “us”, “our”) collects, uses, stores and protects personal data when you interact with our website, services or platform. We are committed to safeguarding your privacy and ensuring that all data is handled in accordance with the UK GDPR, the EU GDPR, and applicable data protection laws. By accessing or using the SoundCheck platform, you agree to the practices described in this Privacy Policy.
Who We Are
SoundCheck is an enterprise music validation platform developed by SoundAware Group. We provide automated audio and metadata validation services for rights organisations, publishers, labels, creators and other industry partners.
If you have questions about this policy, please contact us at: sales@soundaware.nl
Data We Collect
1 Information You Provide
We may collect personal information when you:
- submit a demo request or contact form
- communicate with our sales or support team
- create or access an account (where applicable)
- upload audio, metadata or related content through integrated portals
This may include:
- Name, organisation, role and contact details
- Email address and communication records
- Any data included in your submissions
2 Automatically Collected Data
When you use our website or systems, we may collect:
- IP address and browser information
- Device and operating system details
- Website interaction data and usage logs
- Authentication events and integration logs
3 Audio & Metadata Submissions
When using the SoundCheck platform, organisations may send:
- Audio files (for validation purposes)
- Metadata fields and identifiers (e.g. ISRC/ISWC)
This information is processed strictly for validation, analysis and system performance.
How We Use Your Data
We use collected data to:
- Provide and improve the SoundCheck platform
- Validate audio, metadata and provenance
- Deliver customer support and technical assistance
- Analyse usage for service optimisation
- Communicate important updates
- Ensure security and prevent fraud
- Comply with legal obligations
We do not sell personal data to third parties.
Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Performance of a contract
- Legitimate business interests (service improvement, security, fraud prevention)
- Compliance with legal obligations
- Consent, where explicitly provided
Data Sharing
We may share information with:
- SoundAware Group companies
- Trusted service providers (e.g., hosting, analytics, security)
- Regulatory bodies when required by law
All partners operate under strict confidentiality and data protection agreements.
International Transfers
If data is transferred outside the UK or EU, we use approved safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Additional technical safeguards
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, operational or contractual obligations.
Audio files and metadata used for validation are stored only for the time required to complete analysis or as agreed with the enterprise customer.
Your Rights
You have the right to:
- Access your personal data
- Request rectification or erasure
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
Contact: sales@soundaware.nl
Security
We use enterprise-level security including:
- Encryption in transit and at rest
- Strict access controls
- Audit logs and system monitoring
- Secure hosting environments
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.